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Documentation Index

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This playbook is the most common HiveSight motion. You have a list of target accounts, your team has networks, and you want every outbound sequence to start with the warmest path you can find — not a cold email.

Set up (one-time)

1

Add target accounts

Upload your target account list as a CSV or paste accounts manually. The more accounts, the more paths to surface.
2

Define ICP

Write a clear ICP definition that names the buyer role (e.g. VP RevOps, Head of Sales). The clearer the ICP, the better the Direct-buyer vs. Adjacent-buyer split.
3

Add connectors

Get every meaningful network onto your team — AEs, founders, advisors, investors, board members. Each connector multiplies the warm-path surface.
4

Connect HubSpot

Optional but recommended. CRM signal makes intros sharper and writeback keeps the pipeline in sync.

Weekly cadence

Monday morning — review top intro paths. Open the Dashboard. The “Top intro paths” section is ranked by ICP fit × connection strength × target-account boost. The first 3–6 cards are usually the right starting point for the week. For each card:
  1. Click the prospect’s name to open the profile drawer. Skim shared context — schools, prior companies, mutual connections.
  2. Click the connector to view the relationship signals — recent engagement, recommendations, mutual posts.
  3. If it’s a good fit, click Save as opportunity. Pick the relevant intro path and add a one-line goal.
Tuesday – Thursday — run the intros. Saved opportunities show up under Warm intros. For each one:
  • DM the connector with the prefilled context HiveSight surfaces (you can copy-paste the dossier).
  • Move the opportunity to Active status when the connector agrees to make the intro.
  • Move to Closed once the intro lands or the connector declines.
Friday — review coverage gaps. Filter target accounts by no warm path. These accounts need cold outbound — or, more usefully, they’re the prompt for “who should we add as a connector to cover this account?”

Slack-driven flow

If your team lives in Slack, set the digest to Daily under Settings → Integrations → Slack. The team sees the top paths at 9am every morning without having to open the app. New intro opportunities ping the channel in real time so someone can claim them.

When intros don’t surface

A few common reasons the dashboard returns nothing — and the fix for each:
SymptomLikely causeFix
Empty dashboardNo connectors addedAdd at least one connector to seed the graph.
No ICP matchesICP definition too narrowLoosen ICP or wait for classifications to backfill.
Paths only to “Intel” contactsICP role isn’t surfaced in the networkAdd senior connectors (founders, execs) whose networks reach decision-makers.
Same names every weekYou’re not saving them as opportunitiesSave them. Saved opportunities filter out of the dashboard so new paths surface.